Frequently Asked Questions

We've tried to answer most frequently asked questions about SendHQ. Please contact us if you have any questions which were not covered on this page.

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Do I get locked into a contract after signing up?

No. We don't believe in locking people into contracts. You are free to leave at any time.

Is there a signup fee for SendHQ?

No. All you pay is the monthly/yearly subscription fee. It's free to join.

Who can style my news centre and the look of my newsletter?

Anyone with knowledge of HTML, CSS and Javascript. We offer this service and since we've done this many many times we're pretty fast and good at it. Please get in touch and tell us what you need and we can give you a quote.

Can I host SendHQ on my domain or subdomain?

Absolutely. Most of our clients create a subdomain, such as or similar and host everything on that. With highly customisable solution your visitors will not know that SendHQ is not a part of your school website.

Do you offer SendHQ to schools only?

99% of clients on SendHQ are schools, but there are other businesses using it as well.

Can I get access to all my data?

Absolutely. We don't hold data hostage.

Where is my data hosted?

All data is hosted at AWS data centre in Sydney Australia.

What about new features?

We roll out new features all the time and all SendHQ users benefit from these updates. Let us know if you can't find something on our features page and which is an important feature in your opinion and we'll let you know if it's on our roadmap.